Robin Howard, Freelance Writer
Robin uses Clientary for professional, reliable interactions with some of the largest publications in the world
Robin Howard Writes is a microbusiness of one, involved in writing articles and ghostwriting content for companies that range from other small businesses to Fortune 500 companies and some of the largest publications in the world. As a freelancer writer, Robin covers technology, science, marketing, lifestyle, travel, and more. Robin lives in Charleston, South Carolina where she also covers art and architecture for local magazines. While Robin's job is to write copy, her real purpose is to make clients' lives easier by taking writing and research work off their plates.
Going freelance in 2010, Robin needed a time and expense tracking software that could also generate estimates and invoices, and accept payments. When choosing, it was essential that the solution was robust enough to handle complex projects, affordable and easy to use, secure, and have above-average uptime. Robin Howard Writes works with very large enterprises, so the solution had to present professionally and be intuitive for them to use. One thing that was a top concern about choosing a software solution was, knowing how busy people are, if paying an invoice was frustrating at any step it would slip down their to-do list. Getting paid on time is important, so it was vital that a solution provide an easy, foolproof process.
See how Robin appreciates what Clientary brings to her business in her own words:
I’ve been using Ronin/Clientary for more than 10 years and I can’t remember an instance of downtime, not having a field or function that I needed, or having a single client who had a question about how to interpret estimates, invoices, or how to pay. I’ve only had three technical questions for the team in that time frame, and each was answered right away.
It's so easy for clients to pay me that in more than 10 years, I’ve never had a client not pay an invoice, and late payments are so incredibly rare I don’t even turn the late payment integration on. In fact, most of the time I’m paid within minutes of sending an invoice because it’s so easy for someone to check that task off their list.
Obviously I like this software, but most importantly to me - my clients like it.
Looking for some help with your writing project or publication? Learn more about Robin Howard Writes to see if her writing services are a fit for your business.
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